Customer Service – Intermediate

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Customer Service – Intermediate
This is an intermediate level course on Client Servicing. It covers understanding Key Account Management, Net Promotor Score and Channel Sales. How a sales person should handle complaints and how to know the customer's feedback with the help of the surveys is explained.
Customer Service – Intermediate

Key Highlights

50K+

People are already reading this course and improving!

96%

Satisfaction rate comes from our associates

4.9/5.0

Industry rating approved from Industry mentors

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Customer Service – Basic Level

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Customer Service – Intermediate Level

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Customer Service – Basic

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Customer Service – Advanced