Engaging With Customers

Engaging with your customers is critical to the success of your business. In this module, you will learn about the ways in which you can engage with your customers, so that your business can reap the benefits.

30 mins

Engaging With Customers

Key Highlights

Build rapport with customers
Understanding how to connect with customers and staying positive
Understanding customer engagement and its importance
Implementing certain techniques to connect with customers
Identifying certain strategies to sound positive and friendly
Applying certain guidelines to build rapport with customers

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